|
With the introduction of the new Branch Manager Grading Model and
the DBM grade there are a number of scenarios of change and some that will
require minor changes to the current set of agreed duties.
To facilitate this RLMs (POL) and the appropriate Section
Secretaries (CWU) will be required to meet and discuss any extra hours needed
in the situation where the current POA is scheduled on the counter and if
the DBM would now be in sole charge.
In agreeing any extra hourage there will be a need to take into
consideration the current efficiency of the branch and the necessity to maintain
the current Quality of Service levels.
This meeting should be concluded within one normal working day and
be scheduled for completion by Friday 20 August 2004.
The possible scenarios and scope for the need for change are as
follows:
1. Branches that currently have and will continue to
have two CMs - no change necessary
for duties.
2. Branches that currently have a POA for BM support and now have a CM
– will now have an extra layer of management and therefore the Branch will
have an increase in the establishment.
In view of this the current POA role will need to be reviewed to
understand if all the current hours are still required.
3. Branches that currently have a CM as BM support that
is now graded as a DBM or current a POA now graded as a DBM – will require
new duties if the current POA is scheduled for counter coverage when they
now have sole responsibility for the branch.
4. It is agreed that the formulation of the duties to ensure we have a
manager on site and that the DBM is not scheduled for counter work when in
sole charge is not prescriptive.
Therefore duties will be developed for ‘best fit’ with current needs
of the branch. It is important to
note that either the CM or DBM will be required to be in attendance on
Saturdays and the need for fairness in scheduling days off.
5. To help the decision making process on whether a branch needs the
additional hourage or can absorb the current scheduled counter time of the
current POA when the DBM is in sole charge the current efficiency matrix
will be provided to the RLMs and CWU Headquarters.
6.
Where there is a need for additional hours to maintain current
Quality of Service it is agreed that the additional hours needed should be
in the region of 6–8 hours for an individual branch. There will be exceptions where more hours
could be considered necessary. I.e.
Branches that have opening hours for longer than the normal core
hours. In agreeing any additional
hours necessary the RLM and Section Secretary will take into account both
current Quality of Service and current efficiency of the Branch in
comparison with other branches in their matrix group.
7 Any other Quality
of Service issues should be dealt with through normal business as usual
processes.It is agreed that for the purpose of introducing the new grade
the majority of the duty revisions should be ‘tweaking’ and not full blown
revisions. The normal process, in
line with the Industrial Relations Framework Agreement, of the BM or S&E
team seeking agreement with the Section Secretary will apply. All duty revisions to be fully agreed
and implemented by Monday 13 September 2004.
Back to top
|
