Post Office Ltd & CWU National Agreement

 

Sales and Profit Incentive Scheme

for CWU represented grades

Contents

 

 

 

 

 

 

 

Sales and Profit Incentive Scheme

 

SALES & PROFIT SCHEME

 

 

 

 

 

Introduction

 

Introduction

 

 

Eligible Grades

 

 

 

 

 

Measures

 

A new Sales and Profit incentive scheme, for CWU grades will commence on 1 April 2005, and will be in place for a period of 2 years.

 

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Bonus available and Payments

 

 

Quarterly and End Of Year Achievement Review

 

 

 

Eligible Grades – Permanent or Temporary

 

 

Deputy Branch Managers

Postal Officers

Postal Assistants

 

Retail Assistants

Data Processing Grades

Customer Service Advisors

 

Typists

Secretaries

 

Management Information

 

Review

 

 

ELIGIBILITY RULES

 

 

Temporary promotion to CM Grade

 

 

 

 

Part-time Staff will receive pro rata payments according to their actual hours (i.e. contracted and non contracted) of employment per week up to a maximum of 35 or 36 hours, as appropriate.

 

Casual staff are not eligible for an incentive payment

 

Movers between Teams

 

Interbusiness transfer of staff

 

Eligibility Periods

 

Staff not eligible

 

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Table 1 Bonus worthy absences

 

 

 

 

 

 

Measures

Table 2 Bonus when leaving business

 

 

The scheme is made up of the following two measures

 

1.       Branch office achievement against the total income target for the 13 Focus Sales Products - and these are shown below:

 

 

 

 

 

 

 

 

Banking

Financial Services

Mail

Telephony

Travel

Cash withdrawals

Saving Products

Car Insurance

Home Insurance

Personal Loans

Credit Cards

Special Delivery

1st Class Stamps

1st Postage Labels

HomePhone

Phone Cards

Bureau

Travel Insurance

 

 

 

 

 

 

 

The overall target will equate to the total Focus Sales Products income target for the Directly Managed segment in order to achieve the Post Office Ltd business plan.

 

Focus Product Sales targets have been set on the basis of: (i) Post Office Ltd targets set by category managers based on market research on a product-by-product basis, and (ii) these targets have been translated into branch targets which will form part of Sales Account Managers, HoS and GM overall targets.

 

1.       Business achievement against its profit target

 

This will be the business profit target measure, which is agreed between PO Ltd and RM Holdings Group at the beginning of the year. The target is tracked monthly by the business and audited on a quarterly basis.

 

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Bonus Available and Payments

 

 

 

 

 

 

 

Both measures attract a quarterly payment based on the achievement outlined in the matrix below. For both Focus Products and Business Profit targets have been set, and it is the achievement against these two targets, which determine the amount paid each quarter.

 

 

 

 

Annual Amount

 

Business Profit Achievement

 

 

<100%

100% >

105% >

110% >

115%

120% >

125%

130% >

 

 

 

1

1.11

1.25

1.375

1.50

1.625%

2

Focus

95%

300

600

670

750

830

900

980

1200

Products

100%>

600

1000

1110

1250

1380

1500

1630

2000

Total

105%>

700

1050

1170

1310

1440

1580

1710

2100

Income

110%>

800

1150

1280

1440

1580

1730

1870

2300

Achievement

115%

900

1230

1360

1530

1690

1840

2000

2450

 

120%>

1000

1300

1440

1630

1790

1950

2110

2600

 

125%>

1100

1375

1530

1720

1890

2060

2230

2750

 

130%>

1200

1450

1610

1810

1990

2180

2360

2900

 

 

 

 

 

 

 

Quarterly

Payments

 

Business Profit Achievement

 

 

<100%

100% >

105% >

110% >

115%

120% >

125%

130% >